IT health check
A review of your network, backups, accounts, and devices, with a written report and a ranked fix list.
Ask about this: IT health checkIT services in Monroe and Charlotte, NC
Set up right. Written down.
Everything we do starts with a free on-site visit and a written quote. You decide from there.
Book a free on-site visitStart here
Two good first steps
Vendor recovery
Take back systems a vendor controls too much of: admin access, domain, and accounts, moved into your name and written down.
Ask about this: Vendor recoveryWhat we do
What we work on
Networks
Wi-Fi, firewalls, and switches. We also fix installs that never worked right.
Servers and shared systems
File servers, backups, and printers that work for everyone.
Email, accounts, and domains
Google Workspace, Microsoft 365, and domain setup and moves.
Security
Two-step sign-in, password rules, and cleaning up old accounts.
Devices
Desktops, laptops, and iPads: setup, updates, inventory, and device management.
Platform help
Apple School Manager, Mosyle, Canva, Dropbox, and similar tools.
Automation and custom tools
Forms, workflows, reports, and integrations. Quoted per project.
Help desk
Remote and on-site help when something breaks.
Fixed-scope offers
Clear scope, quoted up front
Pick one, ask about it, and we'll include it in your free visit.
Moves and setup
4 offers
New office setup
Network, Wi-Fi, printers, accounts, and devices, ready for day one.
Ask about this: New office setupOffice move
Take down, move, reconnect, and test over a weekend.
Ask about this: Office moveEmail and platform migration
From consumer Gmail, GoDaddy email, or old Exchange to Google Workspace or Microsoft 365, domain records included.
Ask about this: Email and platform migrationNew-hire and departure kits
Accounts, devices, and access set up or removed, at a set price per person.
Ask about this: New-hire and departure kitsFixing what's already there
4 offers
IT health check
A review of your network, backups, accounts, and devices, with a written report and a ranked fix list.
Ask about this: IT health checkVendor recovery
Take back systems a vendor controls too much of: admin access, domain, and accounts, moved into your name and written down.
Ask about this: Vendor recoveryWi-Fi coverage fix
Find the dead zones and redesign coverage.
Ask about this: Wi-Fi coverage fixFile server retirement
Move shared files to Google Drive, SharePoint, or Dropbox and shut the old server down.
Ask about this: File server retirementSecurity
4 offers
Two-step sign-in and password manager rollout
Set up for everyone, with staff training.
Ask about this: Two-step sign-in and password manager rolloutBackup setup and restore test
A documented backup, proven by restoring from it.
Ask about this: Backup setup and restore testCyber insurance help
Answer the insurer's questionnaire and fix the gaps it flags.
Ask about this: Cyber insurance helpPhishing awareness session
One hour with your staff, in English or Spanish.
Ask about this: Phishing awareness sessionTraining
3 offers
Platform training
Google Workspace, Microsoft 365, Canva, and Apple School Manager.
Ask about this: Platform trainingStart-of-year tech sessions
Staff training before the busy season starts.
Ask about this: Start-of-year tech sessionsAI basics for your team
Practical use, with your data kept safe.
Ask about this: AI basics for your teamDocumentation
2 offers
IT handbook
Network map, accounts and owners, vendors, passwords in a vault, and recovery steps.
Ask about this: IT handbookDevice inventory and replacement plan
What to replace, when, and what it will cost.
Ask about this: Device inventory and replacement planAutomation (quoted per project)
3 offers
Forms and workflows
Intake forms, approvals, and reports with Google Forms, Microsoft Forms, or Zapier.
Ask about this: Forms and workflowsPaperwork automation
Recurring paperwork connected to the platforms you already use.
Ask about this: Paperwork automationSmall custom tools
Dashboards, scripts, and integrations that solve one specific problem.
Ask about this: Small custom toolsHow pricing works
How does pricing work?
A written quote first, your OK before any work, and an itemized invoice after. If something comes up outside the quote, we ask first.
Visit
We come see your setup. Free.
Quote
A written quote: what we'll do and what it costs.
Approve
Nothing starts until you say yes.
Work
We fix it properly and label what we touch.
Note
A short note: what we did, what we found, what's next.
Invoice
Itemized. Every line says what was done.
- Payment plans for larger projects: a down payment, then the balance over a few monthly payments.
- Discounts for non-profits and community organizations.
Common questions
Before you call
Do we have to sign a long-term contract?
No. We work project by project or by the hour. Ongoing clients can set up an agreement for regular support, with no auto-renewal and no exit fees.
How fast can you respond?
Same or next business day, depending on your agreement and our availability.
Do you work remotely or on-site?
Both. On-site across our service area, and remote when it’s faster for you.
Do you work in Spanish?
Sí. We work in English and Spanish, including staff training.
Honest limits
What we don't do
Honest limits, so you always know who to call.
- 24/7 support — we work business hours and tell you plainly when we can be there.
- Electrical work.
- Security cameras or alarm monitoring.